We are looking for a freelancer to join the digital forces of our client, a financial institution in Brussels for a 3 month project.
The challenge
For the online platform of the client we're looking for a UX manager with experience. You will take on the role of (customer) experience manager, reporting directly to the program manager. The focus is user-centric design, where you will get input from the business analysts.
Furthermore:
you will set up and run usability tests
you will define and review screen designs and customer journeys (with input from the before mentioned analysts)
you will define the standards for customer experience, fit to the online platform for the corporate clients of our client
you will work together with the customer experience team
Your profile
you have at least 2 years of experience
you're fluent in English, and preferably know some Dutch and French